Shipment Policy

General Delivery Information

FREE standard delivery within Australia for all orders over AU$399 per transaction.

For your convenience, Montique Clothing offers both standard and express delivery within Australia.

Please note the delivery time frames indicated below are estimates only, based on the stock being dispatched from our warehouse. On occasion we will despatch your order from a store and delivery times may vary, depending on both the store location and the intended destination.

We will always aim to despatch your order within 1 business day, however in busy periods please allow up to 1-2 business days handling to process your order.

Your Delivery Options

Australian Standard Delivery

FREE for orders over AU$399 per transaction

or AU$18.95 for orders under AU$399

3-7 business days from dispatch*

Australian Express Post Delivery

$24.95 for all Orders

2-5 business days from dispatch*

Terms and Conditions:

  • We must have correct and complete addresses, including a company name where necessary, and at least one contact telephone number.
  • These delivery dates and times are our best estimate only and we are not liable for any loss due to unforeseeable delay in delivery.
  • An item from your order may be coming from a store location.
  • Express Post delivery is available for orders within a certain network location. Please click here to view the postcodes that qualify for Express Post delivery. If you live outside of these postcodes, selecting Express Post will result in the next fastest possible transport link.
  • Goods may not be delivered the next day due to circumstances such as adverse weather conditions, strikes etc. Please refer to the Australia Post Website for further details.
  • Delivery may be delayed during sale or promotional periods.

For an update on Domestic Delivery times with Australia Post please visit the Australia Post website: https://auspost.com.au/service-updates/domestic-delivery-times

Choice of Carrier
All orders are shipped via Australia Post.

Tracking Your Parcel
Once your parcel has been shipped from the warehouse, you will be sent an email confirmation with the tracking information.

We recommend all customers download the AusPost app to receive updates on their parcel tracking and delivery.

Authority To Leave (ATL)
You may have the option to request ATL the parcel in a safe place without signature. If you provide Australia Post with an ATL risk of lost or damage to parcels will pass onto you and we are not liable for missing, lost or stolen parcels.

Order Not Delivered
In the event that your order is not delivered, missing or lost, please reach out to our customer care team via email at customerservice@intermoda.com.au. Once the package has been declared lost by the shipping provider, we can issue you a replacement, store credit or refund.

If your order is stated as delivered on the tracking information but the parcel is unable to be located, customers must reach out to our customer care team via email at customerservice@intermoda.com.au.

New Zealand Deliveries

Orders to New Zealand are charged at a flat rate of AUD$34.95. Please allow up to 14 days to receive your order.

still have questions?

speak to our customer service team online via chat or email us
customerservice@intermoda.com.au